FOR IMMEDIATE RELEASE, March DATE,March 13, 2003

                                                                              Contact:     Jana Muntsinger, 804.754.2118

                                                                                                jana@mmpublicrelations.com

 

 Parable Introduces First-Ever Customer Appreciation Month

 March 2003 Mailer Promotes Free Gifts, Coupons, Exclusives

SAN LUIS OBISPO, CA—According to a recent study by retailing experts Evans & Berman, customer retention is frequently undervalued as a tool for significantly increasinge retail sales.  In the current economic climate, The Parable Group believes it is imperative that member stores harness the power of customer retention as part of their overall marketing strategy..  As a result, Parable has declared March 2003 “Customer Appreciation Month” to help stores retain their most loyal shoppers.  Earliery this month, a Customer Appreciation Catalog--containing significant coupons, free gifts and exclusive sales promotions—will bewere mailed to thousands of frequent customers.

            With more than 114 member stores participating and a circulation topping 680,000, the Customer Appreciation Catalog offers 24 pages of products and exclusive promotions to thousands of Parable® shoppers.  Most significantly, every customers can receive a free battery-operated book light with a purchase of $20 or more while supplies last.  Each book light, perfect for reading in bed, is imprinted with Psalm 119:105—“Thy word is a lamp unto my feet and a light unto my path.”   Other promotions found in the Customer Appreciation Catalog include coupons on books, framed prints, gift books, devotionals, CDs, videos and DVDs.  Some of the high profile promotions include::

§         FREE Beginning Life Together Bible study book ($7.99 retail value) with the purchase of The Purpose Driven Life by Rick Warren (on sale for $17.97);

§         $8 OFF the regular price of The Negotiator by Dee Henderson (regularly $12.99, now $4.99);

§         FREE Cedarmont Kids VHS or DVD with the purchase of two videos or DVDs.

 

§20% OFF the regular price of ANY ONE framed print;

§40% OFF the regular retail price of A Woman After God’s Own Heart by Elizabeth George (regularly $10.99, now $6.59);

§FREE Stories for the Heart ($12.99 retail value) with the purchase of either Stories for a Woman’s Heart or Stories for a Teen’s Heart ($12.99 each);

§$5 OFF the regular price of any one CD priced $16.98 or more;

§50% OFF the regular price of The Bible Study Marketing Kit (regularly $9.97, now $4.99) with the purchase of any Bible priced $19.97 or more;

§$8 OFF the regular price of The Negotiator by Dee Henderson (regularly $12.99, now $4.99);

§FREE Cedarmont Kids VHS or DVD with the purchase of two videos or DVDs;

§30% OFF the regular retail price of any ONE item in the store.

-more-

 

Customer Appreciation Month, 2003, page two

John Strifler, manager, Life and Light Bookstore in Indianapolis, IN, believes this catalog will communicate honor to his best customers.  “The key is the emphasis of the catalog—customer appreciation—and that is why we are here.  This catalog gives us another opportunity to impress our top customers with our level of care.  Since there are many coupons with significant savings throughout the catalog, there is a very clear reward-benefit to the customer.”  

            -more-


Customer Appreciation Month, 2003, page two

 

“Customer retention is not just a smart marketing goal,” says Marilyn Largent, Vice President, Wholesale Sales and Marketing, The Parable Group.  “Retaining customers involves superb customer service and value, so it is part of Parable’s greater mission as well.  .

             

  Based in the hills of San Luis Obispo, CA, The Parable Group provides comprehensive marketing services to hundreds of Christian retail outlets in the United States.  Each member store is independently owned and operated, representing more than $325 million in annual sales of Christian products to consumers.  Some of Parable’s specialized services include full color catalogs, data base marketing, in-store displays, e-commerce websites and exclusive products. 

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March 13, 2003